Alounak Restaurant, Westbourne Grove

The food is acceptable. We ordered a mix grilled. I think the grilled lamb meat was tastier than Chicken. Regarding the price was a little bit over what we expected. I highly recommend the bread which is baked in front of us.

Absolutely delicious food, authentic atmosphere, very friendly and helpful staff. Highly recommended 👌

Firstly. The seating by the window in the corner of the restaurant I would avoid as it smells of damp drains. We moved to another seat as couldn’t enjoy our starters smelling the horrible smell.

Secondly The decor is lovely,
But the service from the 3 waitresses is terrible.
No smiles with or without their masks on.

Waitresses don’t speak to us or ask us how’s our food. We asked 3 times for cutlery whilst the restaurant was quiet.

Food was 7/10
But won’t be returning due to the non welcoming atmosphere

The general atmosphere was hostile and unwelcoming. No music or engagement with the staff and customers.

Very disappointing experience for our Father’s Day meal.

• Charming bejewelled quaint place with a traditional persian setting.

• Easy relaxed atmosphere. Were instantly made to feel very welcomed. Treated as guests rather than customers.

• Food was brilliant, and served swiftly. Lemonade drink was a complete hit.

• One waitress in particular had exemplar character and outstanding ability to make you feel at ease. Great asset to this eating establishment.

I know this place since they opened. Service is not good most of the time but their food was fine and this is why I kept going. I was there yesterday again and my chicken was dry, overcooked. No taste. My friend said the same later and she is the one who also liked going there. The lamb part was good.
The dish I have ordered was the one which I usually have when I go there. It was such disappointment. It looked great but the taste was not there.
Their freshly squeezed juices were always nice and I used to order them but I would not be paying £6 for a glass of pomegranate juice.