About Alounak Restaurant, Kensington
Alounak restaurant always aims to serve their diners with the highest quality ingredients and freshness to bring out the best of each authentic flavoured Persian dish.
Alounak restaurants offer an elegant dining experience in a relaxing and friendly environment. You will find Alounak restaurant on the quiet street of Russell Gardens in Kensington, London.
You can find another branch of Alounak Persian restaurant in Westbourne Grove, West LondonVisit Website
- Private Dining
- Wheelchair Accessible
The ambience is very attractive, but the staff service, especially the waitress, is not acceptable. We went there a few days ago, and when we wanted to pay the bill, the waitress behaved impolitely towards us. She believed that the only people who had to pay the bill were men, so she deftly stopped the other guest from doing so and said to the ladies, "Please do not let the men be rude because it is the men's duty to pay the bills all the time." In front of us, she took my bank card insistently and then saw whether it belonged to the lady or the man, and then she used it for the transaction. In the meantime, when she gave us the bill, we noticed that the price of one meal, Baghali Polo, had changed to a higher price. We asked her about it and she said the menu she gave us had not been changed with new prices and that was why the price was higher. We did not say anything to her because it was not appropriate to change our good mood and the atmosphere of the restaurant. Everyone agrees that this is not the task of the waitress, and personally, I think that the restaurant should endeavour to recruit someone who has manners and is well-behaved.
Got taken to Alounak by a friend who knows the place well. What a find! Delicious, authentic food. The bread is sensational! We over ordered but the very kind lady running the restaurant, packed the food we couldn't manage for me to take home. Thank you for your warm welcome. It was my first visit but I will be back.
I really enjoyed going to Alounak. The service was impeccable and the food was delicious. Looking forward to my next visit.
SERVICE CHARGE OF 12.5% KEPT BY THE RESTAURANT OWNER, DISGUSTING.
This place has gone seriously downhill although it was never good anyway it was more of a location convenience for me.
Service - non existent
Waitresses - extremely rude. I.e when asked for a coke the can was thrown on the table no glass no ice no nothing
Wrong orders served.
SERVICE CHARGE OF 12.5% KEPT BY THE RESTAURANT OWNER, YOU HORRIBLE INDIVIDUAL....
I highly recommend this great restaurant to everyone, super friendly stuff Lovely atmosphere and the food was absolutely fantastic everything tastes nice and fresh
- Monday12:00 - 00:00
- Tuesday12:00 - 00:00
- Wednesday12:00 - 00:00
- Thursday12:00 - 00:00
- Friday12:00 - 00:00
- Saturday12:00 - 00:00
- Sunday12:00 - 00:00