About IKB Travel & Tours Ltd
IKB Travel & Tours Ltd specialising in tours to some of the most interesting places in Iran, Middle East and around the world. They offer the most competitive pre-paid rates with the major airlines such as Iran Air, British Airways and Emirates. Their aim has always been to provide exceptional travel experiences for all their clients.
They can also arrange and apply for Iran Visa for the UK and European passport holders who are planning to visit Iran. IKB Travel & Tours Ltd is located on Edgware Road, just a few minutes away from Marble Arch and Edgware Road station.
Aryan Dylan•in the last week
The service absolutely rubbish , because I believe they don’t tell the truth , I bought a ticket from them they said to me one hour transit in Istanbul , sadly it was a night mare , The plane should have taken off at 4:55 pm from Birmingham to Istanbul on 23/06/2019o , sadly the plane took off at 6:25 pm , the plane was already one hour and thirty minutes late .
When I arrived to Istanbul again it was a nightmare , we were told that the flight had been cancelled and we had to go to our free hotel including breakfast and lunch , we had been exhausted because we were taken to hotel after seven hours . We have been told that the plane was going to take off on 25/06/2019 at 12:45 am . It’s absolutely ridiculous and I would never ever recommend anybody to buy ticket from them , especially I would advise Kurdish people to not use Turkish Airline because so many others have had the same issue .
They charged me £610 for the flight , it was a lot of money for one stop flight with 24 hours transit .
The customer service absolutely rubbish because I asked them to refund me as I don’t want to come back to UK by Turkish airline , but they don’t accept my request to get a refund .
This Agent dose not deserve even one Star . Today is 24/06/2019 I left UK on 23/06/2019 at Three o’clock pm , I just arrived to Sulaymaniyah , the time 4:30 on 25/06/2019 .
I talked to supervisor to get a refund , the refund I would ask for only from Sulaymaniyah to Birmingham , I accept more than half of the amount I paid for the ticket because we will not return by Turkish Airline. , Sadly the supervisor I talked to , he told me I was not eligible to get a refund , he told me call me back on Friday to find out if I am eligible to get a refund or not ,
he told me if I am eligible to get a refund I I was not be getting half of the money I paid for the ticket , he told me I was probably get £100 or £200 as a refund , I just wonder somebody tells me how stupid he was .
If they pay me £100 or £200 as a refund and then they gonna resell the ticket for £400 . Sounds so GOOD.
From my point of view , its ridiculous if IKB just sell the ticket for Turkish Airline without any agreement between IKB and Turkish Airline in case passengers face difficulties and problems
IQ Gal•7 months ago
Wow! Just wow!
Absolutely rubbish service, extremely rude phone operators.
To be avoided without hesitation.