About Sarab Restaurant
Founded in 1999, Sarab Persian restaurant has been attracting customers for many years and is proud of its status as one of London’s finest Persian restaurant.
Let the flavours and aromas of Persia whisk you away to another state of mind at Sarab Restaurant. With its stylish reclaimed interior and friendly service, Sarab is a perfect place to enjoy traditional Persian food with dishes full of colour, texture and superb flavour. This bustling eatery located at Surbiton, South West London.
Chris Clayton•a week ago
Hmmm. Slow service and waiting staff who know so much more than you they will tell you how you should drink tea... ie add sugar if you find it bitter, and stir the sugar to dissolve it. Seems a bit pricey for tea, kebab and rice.
Waqqas Awan•2 weeks ago
Not a big fan of Iranian food. I find it bland and rather tasteless. The food here was definitely not worth the amount we paid.
Roland Wade•a month ago
I had wanted to try Sarab for some years but for some reason never had the opportunity. My partner and I were looking to celebrate a special anniversary on 29th November 2017 and thought we'd give it a try. I looked at the reviews and saw that a mixture of both positive and negative feedback. Some of the negative feedback hadn't been responded to which made me feel reluctant to book. I looked at the website and found it was down. Not being easily put off I called the restaurant. My call wasn't answered and it didn't go to voicemail which didn't fill me with confidence. However, shortly afterwards I received a call from Lenka (the owner's wife) apologizing for missing my call. I explained that I was considering booking a table but that I was concerned by the unaddressed negative reviews and the fact that their website was down. She apologized profusely acknowledging that they were behind in responding to feedback and said the website was being updated and would be back on line within the hour but that she would email me a menu in the meanwhile. She assured me that if I were to book a table for our special anniversary, she would personally ensure we had a truly wonderful evening. True to her word, I received the email within minutes and the website was soon back up and running. I committed to booking a table. We found the staff very polite and attentive. Neither my partner or I have been to Iran so we aren't familiar with the cuisine but the staff took the time to guide us through the menu and suggested dishes that would give us a real flavour of the country's wonderful and unique cuisine. We found the food really delicious and the staff very diligent and friendly. They made our special evening very special indeed and we are looking forward to returning soon in the New Year. My only regret was that there weren't more people enjoying the wonderful food and service! I dont just rate a restaurant on how well they do things right; I also attach value to how they deal with things when things haven't gone quite to plan. Sarab professionally and courteously dealt with my concerns and reservations, gave me confidence to book our special evening with them and ensured that we were not disappointed. I heartily recommend Sarab but if you have any concerns, do what I did and call them and I am in no doubt that they will do all they can to make your visit very special indeed.
Vida Mohsenpour•2 months ago
Nice kebab. My daughter loved her food. I give you 5 star as she ate her full dish after long time.only £23 for two people. Good price.
Jay Jay•4 months ago
I started going to Sarab 6 years ago when it was run by the old man and his son. Sometimes 2-3 times a week. (I'm a creature of habit). It was great, authentic food and atmosphere. They were really friendly and welcoming. One of the best for Lebanese/Persian in south west London. When it was closed a few years ago, I was gutted. Then it reopened again and I went back. Not quite the same. The atmosphere was very different. Almost trying too hard and the food just wasn't up to standard. These things happen sadly so I don't go as often. However, I still went occasionally and had the odd takeaway when I really fancied some favourites (cravings). Two very bad experiences have put me off completely recently. One was a homophobic incident. I went in with my girlfriend. While this is London, and as a gay couple we should be free to behave as a couple, we are in fact mindful in certain establishments in deference to their culture or religion. We shouldn't have to be but it makes for an easier life. Even so, our waiter was rude and dismissive and barely acknowledged us. It took ages to both place an order and wave him over to get the bill. Anything else we asked for in between was not available. Never mind. We never went back so we would order a takeaway instead occasionally to pick up. This last time it was chicken, when I opened it, it wasn't cooked inside. I had to put everything under the grill again and hope to god that I didn't accidentally eat any of the raw bits. I called them to inform them and they couldn't have been more defensive. The woman on the phone insisted that they wouldn't send out food like under any circumstances. I agreed as that had never happened to be fair, but this time it did. Then she changed tack and wanted some photographic evidence or for me to take it all the way back to them. WHAT?! I just wanted my dinner. I didn't ask for a refund or replacement as I was already re-cooking. However, it's not unreasonable to inform them. As someone who runs my own business, this is never how I would treat a customer. A simple apology would've sufficed. Perhaps an offer to pick it up at the most. Which I wouldn't have accepted as I didn't have the time to go through all that but I also shouldn't have been treated with such suspicion and almost disdain. I never bother to leave reviews. People can have a bad day and mistakes get made so I like to give the benefit of the doubt. If a product or service is shoddy, I would stop using it or alter the way I consume it. In this case, none of that was enough. Sarab had failed on every level.