About Hana Restaurant
Hana restaurant is located on West End Lane, West Hampstead and offering a variety of hot and cold starters, charcoal Grill, Persian stew dishes.
With the goal of bringing great home-cooked Persian food into the lives of many Londoners, Hana Persian restaurant is always there to provide fantastic service and a unique experience for your senses. Small, friendly & with a bit of an understated boutique feel to it, you feel relaxed as soon as you walk into Hana. The food is always fresh and full of sensational taste!Visit Website
- Private Dining
- Outdoor Seating
- Wheelchair Accessible
Happy new year everyone
I hope all of you dear ones are in perfect health.
Sorry, I have something to share with you at the beginning of the new year. From my very bad experience of henna ordering food online.
After ordering for a while and seeing that the customer was not important, one day I wrote a note while ordering, please do not let the food get cold. And they canceled my order very quickly.
Anyway, I was aware of the rules of the restaurant, I called and unfortunately I was lied to that the restaurant does not have a driver.
I called my friend and he immediately ordered from the henna restaurant through the Just Eat app and he told me you are right, they lied to you.
I said again it did not matter and after a few days I called the restaurant, I spoke very politely to someone I do not know who was
and he kept lying to me.
"We may cancel the order while working," he said. Well, I found out here that this gentleman is really telling me we can cancel the order.
With a smile on the phone, I asked him again, "Don't you think this is intentional?" He got angry again.
I tried to listen more because he was talking so loud that it bothered my ear.
I asked my questions again in a different way.
Can I re-order from your restaurant?
The man said yes. He began to explain his answer aloud again.....
And today I ordered food again and the same scenario was repeated.
Interestingly, the man who spoke to me, even if he owns a restaurant, does not matter to me. He spoke very nervously and loudly.
I hope if anyone complains about the poor service of a restaurant. The manager of that restaurant should investigate the matter. Until the manager responds disrespectfully to the customer. And lie to the customer.
I hope no one really orders food from this restaurant.🙏
Food was amazingly tasty and very authentic and service very good as well. Prices very reasonable for area. Highly recommend! , I would highly recommend for business dinner, friends or family functions , owners are awes9me and know what goes into a good business,
The food and service here are great. However on arrival we were asked to put on our face masks, which is no problem, but the waitress requesting this wore her own mask entirely below her bottom lip, where it precisely remained for the entire evening. Her colleague wore his mask higher once in a while, but asked no customers at all to wear them on entry.
Food was amazingly tasty and very authentic and service very good as well. Prices very reasonable for area. Highly recommend!
We started ordering online since a couple of months (August 2020) and so far it has been very very good! The food is delicious and the delivery very on time! The order is prepared with care. Everything is well packed and warm. They also use to add a little bag of spices, as extra. Lovely!!! 🥰
If there were 6 stars on Google... I'd have definitely put them 😆
Congrats and thank you, Hana!
- Tuesday17:00 - 23:00
- Wednesday17:00 - 23:00
- Thursday17:00 - 23:00
- Friday12:00 - 23:00
- Saturday12:00 - 23:00
- Sunday12:00 - 23:00